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Let’s just say na mistake.” The company continued its appeal, urging customers not to remain angry,“In this love season, don’t stay angry with us.
The hike, which raised the cost of the 15GB weekly plan from ₦2,000 to ₦6,000, sparked outrage on social media on Wednesday, with many customers expressing their frustration.
In a message shared on social media on Thursday, MTN acknowledged the backlash from its customers and admitted fault in an informal, conversational tone.
Thank you for your understanding.” The sudden price change comes after the Nigerian Communications Commission (NCC) approved a 50% tariff increase for telecommunication services in January..
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